Legal
Privacy Policy
Last updated: [Placeholder: effective date]
This Privacy Policy describes how Sapphire Holdings [PLACEHOLDER: confirm legal entity name, e.g. LLC] (“Sapphire Holdings,” “we,” or “us”) collects, uses, and shares information when you visit sapphireholdings.org or submit information to us.
Information we collect
Information you provide
When you submit a financing review or contact form, we collect the information you enter, such as your name, business email, phone number, preferred contact method, business name, industry, years in business, approximate annual revenue range, financing type, estimated amount requested, intended use of proceeds, desired timeline, business state, and any description or message you provide. We also record whether you agreed to be contacted and whether you opted in to marketing communications, along with the date and time of that choice.
Our website forms do not request, and you should not submit, Social Security numbers, taxpayer identification numbers, bank or card account numbers, online banking credentials, or tax returns.
Information collected automatically
When you submit a form, we record your browser user agent and a one-way hashed version of your IP address as a record of consent. Our hosting provider may log standard technical information such as IP address, browser type, and pages requested for security and operations. [Placeholder: describe any analytics tools (e.g., Google Analytics, Vercel Analytics) and cookies once selected.]
How we use information
- To review and respond to your inquiry and communicate using the contact methods you authorized
- To evaluate potentially suitable financing options and prepare for consultations
- To manage our internal client relationship records
- To send marketing or educational communications, only if you opted in
- To protect the security of our website and prevent fraud or abuse
- To comply with legal obligations
How we share information
We do not sell your personal information. We may share information with:
- Service providers that host our website, store data, deliver email, or provide customer-relationship software, under obligations to protect it
- Lenders or Certified Development Companies, only with your authorization, in connection with a financing request you choose to pursue
- Business Solutions providers (for example, insurance, merchant services, or accounts payable providers), only when you check the box authorizing us to share a specific request with a named provider. That provider’s own privacy policy then applies to the information it receives.
- Authorities when required by law or to protect our rights
Text messages
If you choose text message as a contact method, message and data rates may apply. You can reply STOP to opt out of text messages at any time. Mobile information is not shared with third parties for their marketing purposes.
Data security and retention
Information is transmitted using encryption (HTTPS) and stored in access-controlled systems. No method of transmission or storage is completely secure. We retain inquiry information for as long as needed to respond to you, maintain business records, and meet legal obligations. [Placeholder: specify retention period.]
Your choices
You may opt out of marketing emails using the unsubscribe link in any message, or request access to, correction of, or deletion of your information by contacting us at scolon@buddysba.com or mpaller@buddysba.com. Residents of certain states may have additional rights under applicable law.
Children
This website is intended for business owners and is not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy and will post the revised version with a new effective date.
Contact
Sapphire Holdings [PLACEHOLDER: confirm legal entity name, e.g. LLC]
Sebrina Colon: scolon@buddysba.com, 762-230-3669 · Matthew Paller: mpaller@buddysba.com, 404-483-1998